Frequently Asked Questions
How can we help?
If you are looking for quick answers to the most important questions about the DocCoin, our FAQs are here to help. If there is another important issue, please feel free to contact us.
How can I buy ETH?
A step-by-step process of how to create ETH wallet and buy ETH can be found here.
Why can’t I send my Ethereum from exchanges such as Bittrex?
Our DOC tokens are ERC20 tokens, and to receive the DOC tokens purchased you will need an ERC20 compatible wallet. We recommend using MyEtherWallet.
How can I purchase DOC tokens using ETH?
A complete guide on how to contribute using ETH can be found here.
When and on which exchanges will the DOC token be listed?
We are currently in discussions with major crypto exchanges and will keep you updated as new information comes in.
What happens to unused Tokens?
Unused Tokens were burned.
Can citizens of United States of America participate in the DocCoin PRE sale & Token Sale?
No, citizens of United States of America will not be able to participate in the DocCoin PRE sale and Token Sale.
Help I don’t see my DOC tokens in my wallet!
Please enter your wallet address on www.etherscan.io to check the transactions made to your wallet, you should see DOC tokens there. To correctly see the DOC tokens under token balance, we’ll post the instructions for you to be able to see your tokens, at the end of the token sale. This will be done to prevent the trading of DOC tokens during the token sale.
Where can I see my DOC Tokens?
A step-by-step guide is here.
When will the web application doc in pocket be released?
In 2019 year.
When will the Blockchain protocol (smart contract) be released?
Follow our news on social networks.
What are the plans for the company's development?
See our road map.
If you have any questions, please contact to us.